Privacy Policy
Last updated: 9 August 2026
beTenis is built to need as little of your data as possible. We collect what's required to run your account, send your alerts, understand whether core features work, and fix failures. We don't sell your data, run advertising, or track you across apps or websites.
Who we are
beTenis ("we", "us") provides a tennis analytics and alerts application for Android. You can reach us at support@betenis.com for any privacy question or request.
What we collect
- Account details — your email address and a display name. Passwords are stored only as a salted cryptographic hash; we never store or see your actual password.
- Google Sign-In (optional) — if you choose to sign in with Google, we receive your email address, basic profile name, and a Google account identifier. We do not access anything else in your Google account.
- Your watchlist — the players you choose to follow and your per-player alert preferences (such as including doubles or muting a player).
- Delivery channels — a push-notification token from your device, and, if you connect it, your Telegram chat identifier. These exist only to deliver your alerts.
- Anonymous usage analytics — coarse events such as completing onboarding, opening a feature, viewing the paywall, or whether a purchase succeeds. These use a random session identifier that resets every app launch. We do not send your account, player names, searches, device identifier, or advertising identifier. You can turn this off in the Account tab.
- Diagnostics — Firebase Crashlytics may receive crash, non-fatal error and Android “app not responding” reports, including a stack trace, app version, operating-system version and device model. We do not attach your beTenis account, email or a user identifier to these reports.
We do not collect your location, contacts, photos, or advertising identifiers, and we do not track you across other apps or websites.
How we use it
- To create and secure your account and keep you signed in.
- To show you the match board, Signals and odds, and to build your watchlist.
- To send the alerts you asked for — by push notification and, if connected, Telegram.
- To send essential account emails (verification codes and password resets).
- To measure whether onboarding, subscriptions and core features work, and to diagnose crashes or unresponsive sessions.
Who we share it with
We share data only with the service providers needed to run these features, and only for that purpose:
- Expo — to deliver push notifications to your device.
- Telegram — only if you connect it, to deliver alerts to your chat.
- Resend — to send account emails (verification and password reset).
- Google — to process Android crash and app-not-responding diagnostics through Firebase Crashlytics, and, only if you choose Google Sign-In, to verify your identity.
We never sell your personal data, and we don't share it for advertising.
Where it's stored
Your account data and anonymous usage events are stored on our secured server infrastructure and transmitted over encrypted (HTTPS) connections. Anonymous analytics events are retained for up to 90 days. Crash diagnostics are processed by Firebase Crashlytics. Account data is kept for as long as your account is active.
Your rights & deleting your account
You can turn anonymous usage analytics off at any time in the Account tab. You can permanently delete your account and all associated account data there by tapping Delete account. Full details are on our account deletion page. You can also request access to or correction of your data, or ask us to delete it, by emailing support@betenis.com from your account address. Depending on where you live, you may have additional rights under laws such as the GDPR.
Children
beTenis is intended only for users aged 18 and over. It is not directed at children and we do not knowingly collect data from anyone under 18.
Changes
If we update this policy we'll change the date above and, for significant changes, notify you in the app. Continuing to use beTenis after an update means you accept the revised policy.
Contact
Questions or requests: support@betenis.com.